Wholesale Policies
Payment and Minimums
We accept credit and debit card payments via Stripe Checkout, as well as Paypal. All opening orders must be paid in full. Net 30 terms can be set up on approval for all re-orders.
Opening Order Minimum: $100.00
Re-Order Minimum: $75.00
Payment and Minimums
We accept credit and debit card payments via Stripe Checkout, as well as Paypal. All opening orders must be paid in full. Net 30 terms can be set up on approval for all re-orders.
Opening Order Minimum: $100.00
Re-Order Minimum: $75.00
Single Cards: 6 per style
Lead Time
In-stock items are able to ship within 3-5 business days. Depending on order size and availability, fulfillment may take 1-2 weeks, but please note any preferred delivery dates and we will do our best to meet your needs!
Shipping
All orders are packaged and shipped with care from San Francisco, California via USPS Priority Mail or UPS/FedEx Ground.
Carrier Preferences:
Please let us know in advance or at checkout of any special delivery instructions or dates, if you prefer a specific carrier or if you have your own shipping account you would like us to use.
INTERNATIONAL:
Orders are shipped via USPS Priority Mail International and delivery estimates vary by location.
Returns & Exchanges
We hope that you are 100% happy with your purchase and aim to resolve any issues as soon as possible. Please send any questions or requests regarding purchases, policies or shipments to orders@mudsplashstudios.com.
Damaged, defective, or incorrectly sent items may be returned or exchanged. Please inspect your items promptly upon receipt. Any claims of damages, shortages, or defective merchandise must be reported to us within 5 days of receiving your order.
San Francisco & California Customers
Ordering via Mudsplashstudios.com Online Wholesale Store: At this time we are unable to prevent sales tax from adding to your order in our checkout system, however we will promptly issue a refund for any sales tax paid, to the original source of payment.
You may also contact us at wholesale@mudsplashstudios.com to receive a sales tax discount code.